Course Content

Course curriculum
for the 2 terms

The 6 months of Classroom Training is divided in two trimesters of 3 months each. The course curriculum for the 2 terms would be:

Term I:

  • Basics of
    Banking

  • Business
    Communication

  • Economics for
    Bankers

  • Accounting &
    Statistics for
    Bankers

  • Retail
    Banking

  • Compliance &
    Regulations

  • Sales &
    Service

Term II

Term II:

  • Digital Banking
    & Delivery
    Channels

  • Banking
    Operations

  • Systems /
    MIS

  • Financial Planning &
    Wealth Management

  • Role Specific
    Learning

Term I

Financial Aid Eligibility

Requirements
you must meet

All selected candidates for the HDFC Future Bankers Program would be eligible for applying for Education Loan basis the below mentioned criteria:

i

Eligibility Criteria:

  • Selection in to
    the Future
    Bankers Program

  • Age: 21-26
    years

  • Qualification: Full
    time graduation
    (any stream)

  • Co-applicant (guardian/
    parents/ spouse/parents in
    law of student) is mandatory

  • Loan Amount:
    Course Fee + Applicable levies

  • Rate of Interest:
    11.75% p.a.

  • Moratorium period:
    18 months

ii

Documents required from the
loan applicant (student) / co applicant(s)

  • Provisional Offer
    Letter provided by
    HDFC Bank

  • Completely filled &
    signed education loan
    application form
    (applicant & co-applicant)

  • One photograph: Self
    attested on the application
    form (applicant &
    co-applicant)

  • KYC, Residence Proof,
    Photo ID & Signature
    Verification proof
    (applicant & co-applicant)

  • Income documents: Latest
    3 months’ salary along
    with latest form 16
    for salaried co applicant(s)
    /latest 3 years Income
    Tax returns for self-
    employed co-applicant(s)

  • 6 months updated
    bank account statement
    (co-applicant)

  • Academic records: Mark
    sheets of 10th, 12th,
    Graduation, up to latest
    qualification

  • All the documents should
    be self-attested by the holders
    respectively. Booklets to be
    signed by all the applicants

HDFC Bank’s prescribed process for application and disbursement of loan will be applicable and final for this facility.

Job Overview

Personal Banker: Sales

Overall Goal:

You become the primary banker for Classic relationships and maximize the share of wallet of customers in your portfolio.

You will be responsible for Classic portfolio management by acquisition of new Classic customers and enhancement of the relationship by cross-selling products and services as per the profile & need of the customers, acquiring family accounts and deepening the size of the relationship and retention of the customers by providing the best possible services and being the dedicated point of contact for these customers.

Key Result / Responsibility Areas

Key Result / Responsibility Areas

Sales
  1. Daily reporting of sales
  2. Ensure quality new acquisition of customers
  3. Cross selling
  4. Disseminating product information
Managing Customer Portfolio
  1. Extend relevant benefits to customers
  2. Ensuring Customer Group profitability is achieved
  3. Enhance Values within each of the customer groups
  4. Ensure updation of required systems
Customer Service
  1. Ensure best in class customer service is delivered
  2. Preventive complaint management
  3. Promoting all direct banking channels
  4. Recording & resolving complaints
Operations
  1. Ensure certification & error free documentation
  2. Ensure KYC norms are adhered to at all points of time
  3. Ensuring all operational parameters are met “First Time Right”
Overall Goal

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Please note that HDFC Bank does not charge applicants any recruitment fee for gaining employment / ask you to deposit any money for extending job offers. HDFC Bank does not authorize any third party (such as vendors, placement services, recruitment agencies etc.) to make any employment offers to the applicants / candidates and does not authorise or permit collection of any fee / registration / recruitment charges from applicants/candidates by any third party etc. for referring and placing applicants / candidates with HDFC Bank.